Refund policy

Return & Refund Policy

All sales are final. We do not accept returns, exchanges, or refunds for change of mind, ordering the wrong item, or no longer wanting the product.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the incorrect item, please contact us at verderansupport@gmail.com as soon as possible after delivery.

Please include your order number along with clear photos or videos showing the issue and the product packaging. We will review your request and, if approved, provide an appropriate resolution, which may include a replacement or refund.

Please do not return an item without contacting us first. If a return is required, we will provide return instructions.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible at verderansupport@gmail.com. We will attempt to cancel orders that have not yet entered processing or fulfillment.

Once an order has entered processing or fulfillment, we cannot guarantee that it can be canceled.

Refunds

When a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.

For questions regarding an order, contact us at verderansupport@gmail.com.